Refund and Exchange Policy

At Lavan Med Spa, we are committed to ensuring our clients have a satisfying experience. Please review our policy carefully before undergoing any treatments or making purchases. By proceeding with your treatment or purchase, you agree to the following terms:

Treatment Refunds:
All sales of services, treatments, and procedures are final. Due to the nature of medical aesthetic services, we cannot offer refunds for completed treatments. Results may vary based on individual factors, including age, skin condition, and lifestyle choices. Our practitioners will discuss possible outcomes, risks, and post-treatment care prior to your procedure. If you have any concerns about your treatment or its results, please contact our team immediately.

Product Exchange Policy:
Unopened and unused skincare products purchased at Lavan Med Spa may be exchanged within 14 days of purchase. The product must be in its original packaging, and proof of purchase is required for all exchanges. We do not offer refunds for product purchases, but exchanges for unopened items can be made within the specified period.

Payment Authorization:
By providing your payment information and confirming your purchase, you authorize Lavan Med Spa to process the payment for your selected treatments or products. You agree that the charges are accurate and valid and will not be disputed through your payment provider. In the event of a dispute, any costs associated with resolving such claims will be the sole responsibility of the client.

Post-Treatment Care:
It is essential to follow the post-treatment care instructions provided by your practitioner. Should you have any questions regarding your procedure or the recommended home care, please contact us for further assistance.

Medical History and Health Information:
You confirm that the information you have provided about your medical history and current health is accurate to ensure that we can offer the best possible care during your treatments.
By proceeding with your treatment or purchase, you acknowledge and accept the terms of this Refund and Exchange Policy.